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Pittsburgh Tech Council Members Making Headlines

Sierra Experts Joins OpenAI Partner Network to Deliver Advanced AI-Powered IT Solutions

Sierra Experts, a veteran-owned managed IT services provider (MSP) based in Pittsburgh, today announced it has been accepted into the OpenAI Partner Network as a Business Partner. This partnership strengthens Sierra Experts’ ability to deliver intelligent, AI-powered solutions across its managed services and custom software development offerings.

As an OpenAI Partner, Sierra Experts gains access to OpenAI’s latest models and tools, enabling the company to build more advanced AI capabilities for its clients. The partnership enhances Sierra Experts’ existing strengths in proactive IT management, cybersecurity, and custom application development.

“Joining the OpenAI Partner Network is a natural next step in our commitment to delivering modern, high-value technology solutions,” said Bruce Freshwater, CEO and CTO of Sierra Experts. “Our clients increasingly want smarter automation, faster issue resolution, and more intelligent systems. This partnership allows us to integrate powerful AI capabilities into both our managed services and custom development work in a secure and responsible way.”

Key Benefits for Clients

  • With this partnership, Sierra Experts will expand its capabilities in several key areas:
  • AI-Enhanced Service Desk & Support: More intelligent ticket triage, automated responses, and faster resolution of routine IT issues.
  • Predictive Monitoring & Maintenance: Improved anomaly detection and proactive identification of potential problems before they impact business operations.
  • Custom AI Solutions: Development of tailored AI-powered applications, including intelligent automation, document processing, and workflow optimization for clients.
  • Stronger Microsoft Ecosystem Integration: Complementary capabilities alongside Sierra Experts’ existing status as a Microsoft Solutions Partner for Modern Work.

“AI is no longer a future technology — it’s a practical tool that can significantly improve efficiency and reduce risk for businesses,” added Freshwater. “As an OpenAI Partner, we can now help our clients adopt these technologies with confidence and proper support.”

Federal, State, and Pittsburgh partners to build commercial, shared, classified secure innovation center in RIDC’s Mill 19 at Hazelwood Green

Today marks an important milestone for Pennsylvania’s defense innovation ecosystem.  Through the partnership of the Defense Innovation Unit (DIU)’s Bridge Program, the Commonwealth of Pennsylvania, the Regional Industrial Development Corporation (RIDC), Parallax Advanced Research, and Fort Pitt Secure, we are establishing a commercial, shared, classified facility in RIDC’s Mill 19 at Hazelwood Green.  As a result, this strategic development will enable tech companies to conduct secure collaboration with the government, provide classified capabilities currently unavailable in the area, create new economic opportunities for Pennsylvania, and ultimately strengthen our nation’s defense industrial base.

This new 11,000-square foot multi-level security facility will include a Sensitive Compartmented Information Facility (SCIF) and will provide its tenants’ workspaces with access to classified government information, conference room capability with secure video teleconferencing, and an auditorium that can seat 120.  More importantly, it will provide the secure environment required for government, industry, and academia to work together on some of the nation’s most complex national security challenges.

For too long, many innovative companies and research organizations have lacked access to the secure infrastructure needed to participate in classified defense programs. This facility helps remove that barrier by providing a trusted environment where emerging technologies can be evaluated, integrated, and transitioned to operational use.

“At present, there are no available operational shared secure facilities in the area where companies can communicate and share information with the government in connection with products designed for national security purposes,” said RIDC President Donald F. Smith, Jr. “This facility will be a tremendous economic development tool, as well as a key asset for our defense economy ecosystem.”

BBJ Group Expands Global Capabilities with Launch of BBJ Group UK

BBJ Group is proud to announce the launch of BBJ Group UK, a strategic expansion that strengthens our ability to support clients with environmental challenges across North America, Europe, and global markets.

Headquartered in the United Kingdom, BBJ Group UK brings together experienced environmental professionals from across Europe with extensive international project experience. This new presence expands our global capabilities while maintaining the technical excellence, responsiveness, and client-focused approach that have defined BBJ Group for more than 25 years.

Working closely with our U.S.-based team, BBJ Group UK combines local market knowledge with BBJ Group's established technical expertise to create a stronger transatlantic platform for clients navigating environmental challenges that cross international borders. This expanded presence enables us to better serve European and other international clients locally, support U.S. companies expanding into those markets, and assist organizations with U.S.-based initiatives as part of their broader global operations. It also enhances our ability to provide multinational organizations with consistent environmental consulting services across multiple regions.

"The launch of BBJ Group UK represents an important milestone in our continued growth and our commitment to serving clients wherever they operate," said Tim Bradburne, President of BBJ Group. "Many of the organizations we work with face environmental challenges that cross geographic and regulatory boundaries. This expansion allows us to combine local expertise with BBJ Group's technical capabilities while continuing to deliver practical solutions our clients rely on."