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SoftWriters Partner Integration Between FrameworkLTC and SDS Rx Now Available to Customers

Submitted by SoftWriters

Pittsburgh, PA — January 2024 — SoftWriters, Inc., an industry leader in LTC pharmacy technology, is proud to announce a new and improved partnership with SDS Rx, a leading provider of last-mile delivery services. This alliance aims to revolutionize the delivery process for LTC pharmacies by deeply integrating SoftWriters' pharmacy management software solutions with SDS Rx's last-mile logistics technology and courier services.

This partnership empowers pharmacies using FrameworkLTC to focus more on their day-to-day operations while worrying less about delivery: the final step in the medication fulfillment process. Leveraging SoftWriter's newly completed FrameworkCourier API, this new and improved partnership introduces a database-level interface connection and increases pharmacy oversight into delivery status, packing slip exchanges, schedule tracking, and real-time status confirmation. Enhanced packing slip data and prescriptionlevel Proof of Delivery (POD) association within FrameworkLTC ensures heightened accountability and regulatory compliance. This partnership leverages the best of both worlds: SDS Rx's deep delivery expertise and SoftWriters' industry-leading LTC software solutions.

The partnership between SoftWriters and SDS Rx marks a step forward in LTC pharmacy delivery for FrameworkLTC customers. SoftWriters is continually committed to delivering exceptional value, operational efficiency, and outstanding customer experiences to our valued clients through strategic value-add partnerships. Scott Beatty, President of SoftWriters, shared this about the joint partnership between SDS Rx and SoftWriters, “By leveraging our collective strengths, we can offer a comprehensive solution tailored to the unique needs and challenges of long-term care pharmacies”.

Key Benefits of this new Partnership built on the Foundations of the FrameworkCourier API:

Real-Time Packing Slip Amendments: Efficiently cancel and replace previous packing slips without duplication when making adjustments to the original tote/packing slip.

Improved Reliability: Eliminate dependencies on third-party outliers, reducing the risk of disruptions or disconnects across disconnected systems.

Streamlined Support: Simplify issue diagnosis for support staff with the ability to bypass limitations imposed by third-party systems, resulting in reduced resolution times and minimizing the risk of costly outages.

Deep Bi-Directional Database Integration: Improve searchability by automatically storing signatures locally in FrameworkLTC. Additionally, you can quickly and easily recall proof of deliveries associated with a unique patient, delivery number, facility, nursing station, and more.

Improved Insights & Peace of Mind: Access a detailed overview of delivery milestone metrics, adding accountability to your delivery workflow.

To learn more about enabling this exciting new logistics partnership, Contact SDS Rx.

About SoftWriters: 

SoftWriters Inc. is the leading provider of pharmacy management software solutions purpose-built for long-term care (LTC) pharmacies. Trusted by over 700 LTC pharmacies, FrameworkLTC, SoftWriters' flagship platform, has set the standard for driving efficiencies, saving money, and elevating patient care through automated workflows, robust integrations, scalability, and connectivity to SoftWriters' complete suite of innovative software products designed to meet the needs of LTC pharmacy operations. 

Founded in 1998, SoftWriters is headquartered in Pittsburgh, PA, and serves LTC pharmacies of all sizes throughout the U.S. with its tenured team of domain practitioners and technology experts. SoftWriters is a Microsoft® Certified Partner for Independent Software Vendor solutions, and a member of the American Society of Consultant Pharmacists, the American Society of Automation in Pharmacy, and the Senior Care Pharmacy Coalition.