ShowClix Builds Momentum in Canada with New Toronto-Based Team
ShowClix, a brand of Patron Technology, has recently established a Toronto-based team to help even more Canadian event organizers sell tickets and create memorable experiences for their attendees. “ShowClix is looking forward to providing more Canadian event organizers with a robust and growing solution serviced by a team located in Canada,” said Bruce Morrison, General Manager of ShowClix Canada. Morrison, who comes to ShowClix with decades of ticketing experience including past leadership roles at Ticketmaster and Ticketfly, is himself slated to present on a panel this week titled, “Who’s Got Tickets? (And How Did They Get Them?): The Industry Answers Back,” at this year’s Canadian Music Week Music Summit.Voci Technologies Showcases World Leading Enterprise Speech-to-Text Technology at Genesys CX18
Voci Technologies, the leading provider of enterprise speech-to-text transcription, today announced it will demonstrate its V-Spark technology solutions at CX18, the industry’s premier customer experience event.
As an App Foundry sponsor, it will demonstrate how its solution combines with the Genesys Customer Experience Platform to help businesses gain actionable insights from recorded voice to improve customer experience and call center efficiency. Voci, a Carnegie Mellon University spin-out, employs artificial intelligence (AI) and deep learning algorithms to deliver highly accurate transcriptions, as well as insights related to gender, sentiment, emotion, and speaker biometrics. Michael Smocer, CRO of Voci Technologies stated, "V-Spark enables Genesys contact center customers to transcribe 100 percent of their call center audio and quickly search and identify critical insights related to agent performance, call drivers and customer experience." “We are proud to have our App Foundry partners contribute to an exciting agenda at CX18, focused on helping organizations harness technologies that enable a highly responsive, predictive and fully contextual customer experience,” said Jim Kraeutler, Vice President of the Innovation Group at Genesys. CX18 is the annual conference that gathers together the strongest ecosystem of solutions, customers, partners and technologies that are pushing the boundaries and future of CX to provide the human touch in a digital world.Compunetix Releases Video Call Center™ for e-Health Market
Compunetix, Inc. a global leader in high definition video collaboration solutions for industry vertical segments, is pleased to release the new Compunetix Video Call Center™. Designed as an agent-assist tool, the Video Call Center solution empowers e-health organizations to seamlessly connect patients, healthcare professionals, support staff, as well as others, in high definition video call sessions. The Video Call Center is a web browser-based call solution built upon dynamic WebRTC technologies. WebRTC, or Web Real-Time Communication, is an emerging real-time communication protocol for delivery of high quality voice, data, and video using standard web browsers, without download.Cernostics Raises $2.5 Million in Series A1 Financing, Led by Illumina Ventures
With this capital investment, Cernostics will be able to intensify its clinical and market development studies for the company’s TissueCypher® Barrett’s Esophagus Assay. Barrett’s esophagus, which affects more than three million Americans, occurs when chronic exposure to acid from the stomach causes the esophageal cell lining to deteriorate, creating an environment for cancer.Passenger Traffic Up 14.8 Percent in March at Pittsburgh International Airport
In March 2018, 824,647 traveled through PIT as compared with 718,077 in March 2017. Year-to-date, 2,094,980 have traveled in 2018 compared with 1,871,175 total passengers in 2017.
International charter service to the Caribbean, and year-round service to Europe on WOW air further contributed to increases. In March, Allegiant offered twice weekly charter service to Cancun and Punta Cana, along with weekly charter service to Puerto Plata. Delta and American also had weekend scheduled service to Cancun throughout the month, and WOW continues to provide nonstop transatlantic service four times weekly to Reykjavik, Iceland, which connects to multiple major markets in Europe such as London and Dublin.